Support

Get back to the prompt.

Send the symptom, platform and Denshin version. Never send a device credential, enrollment code, terminal secret or private key.

Installation and beta support

Email support@denshin.dev. Include the machine operating system, phone model, connection method and the exact step that failed. A screenshot is useful after secrets and project content are removed.

First checks

  1. Run denshin status and confirm the daemon is running.
  2. Run denshin doctor and follow the connection hint it prints.
  3. Create a fresh single-use QR code with denshin pair.
  4. Confirm the phone can reach the connection method selected during setup.

Lost phone or unexpected access

Revoke the device from another enrolled device or the local daemon before troubleshooting further. If that is not possible, stop the Denshin service on the machine and contact support.